This Privacy Policy describes how
your personal information is collected, used, and shared when you visit
www.huntshowdown.com
– (the "Site").
The controller of this Site in terms
of the General Data Protection Regulation ("GDPR") is:
Crytek GmbH, An der Welle 3, 60322 Frankfurt am Main, Germany, info@crytek.com - Managing Director: Avni Yerli.
DPO
Crytek GmbH, An der Welle 3, 60322 Frankfurt am Main, Germany
In terms of Art. 4 No. 1 GDPR Personal data includes any information relating to an identified or identifiable natural person (“data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
Definitions:
To simplify this information, we group the following data into a definition. When we name the definition below, we refer to this group of data attributes.
"Device information":
"Order information":
"Personal Information":
When we talk about "Personal Information" in
this Privacy Policy, we are talking both about Device Information and Order
Information.
In addition to the data listed above, we might process further personal data as outlined below.
Crytek collects data as follows when a user visits this site. We collect the following data which can be assessed as being personal data:
We use the device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example to identify malfunctions of the website and to analyse how our customers browse and interact with the site). We regard those interests as legitimate interest under Art. 6 (1) lit. f GDPR since it is in our and the interest of the visitors of our site that this site is safe.
Cloudflare services are integrated on our website. This service helps us to provide our website with high performance worldwide. When these Cloudflare services are called up, the device information described above is transmitted to Cloudflare.
The legal basis for this data processing is our legitimate interest since it is in our and the interest of the visitors of our website that this website is safe.
In relation to us Cloudflare, Inc, 101 Townsend St, San Francisco, CA 94107, USA, acts as a data processor within the meaning of the GDPR. We have entered into a data processing agreement with Cloudflare. In addition, any transfer of personal data is covered by the European Union's standard contractual clauses. Cloudflare, Inc. is certified under the EU-U.S. Privacy Framework and the Swiss-U.S. Privacy Framework.
“Cookies" are data files that are placed on your device or computer by your browser and often include an anonymous unique identifier. These cookies are used to temporarily store information during your visit ("session") to our website and to read it during the course of your visit or when you return later. We distinguish between technically necessary cookies and other cookies (which are set for marketing purposes, for example).
We process technically necessary cookies on the basis of our legitimate interest under Art. 6 (1) lit. f GDPR to ensure the functionality of the website. All other cookies are processed. We only process all other cookies after you have given your consent (GDPR Art. 6 (1) lit. a), which
you can give via a cookie banner when you visit our website. For more information about cookies, and how to object enable cookies, visit Cookie Policy page.
“Web beacons", “tags", and “pixels" are electronic files in our website used to record information about how you browse the site in order to assess the success of our marketing and advertising/retargeting campaigns. When you visit our website, connections to third-party servers are established at the same time. In this process, the “Device information" already described under "Definitions" are transmitted to the third-party providers.
Following third-party elements are currently used:
Facebook + Instagram(Meta)
The built-in tags from Meta Inc. (Facebook/Instagram) are used to measure the success of our marketing and advertising campaigns on the Meta Group's social media platforms, such as Facebook and Instagram.
Google Ads / Google Tag Manager
We use these Google tags to analyze marketing and advertising campaigns on other websites and to measure their success.
X/Twitter
The built-in tags from X Corp. (formerly Twitter) are used to measure the success of our marketing and advertising campaigns on the X/Twitter.
TikTok
These tags from TikTok (By ByteDance, Beijing, China) are used to measure the success of our marketing and advertising campaigns on the TikTok.
Tags from Reddit (Reddit Inc.) are used to measure the success of our marketing and advertising campaigns on reddit.com.
We use use Gamesight (Gamesight Inc.) on our website and in our shop. In addition to the above-mentioned device information, the IP address and the UserID (if logged in) are transmitted in encrypted form. If you place an order in the Crytek store, the turnover with currency details is also transmitted to Gamesight.
The integration of these elements and the associated data processing of your device information is based on your consent (Art. 6 (1) lit. a GDPR) which you can give via a cookie banner when you visit our website.
For more information about the integrated web element, and how to object enable elements, visit Cookie Policy page.
If you subscribe for our Twitchdrops campaign you will link your Steam/Xbox/PS4 account to your twitch account and you give your consent (Legal basis according to GDPR Art. 6 para. 1 lit a.) that we will process Twitch drop item claims collected from Twitch in order to grant Twitch drop rewards. We will use this information in connection with you Steam/Xbox/PS4 account ID to provide you certain perks/rewards within the game itself. This data will not be used for any other purpose. You can unsubscribe from our Twitchdrops campaign anytime on this website https://huntshowdown.com/twitchdrops
Please note: If the Twitchdrops are activated, further data processing is carried out by the operator of the Twitch platform Amazon.com, Inc., 410 Terry Avenue North, Seattle, Washington, 98109, USA.
When you subscribe to our Crytek newsletter you give your consent to receive our newsletter with information to Crytek, our products and services and that your email address will be stored for this purpose. We process the following data for this processing activity:
After submitting your email address you will receive a confirmation email with a link which has to be clicked in order to confirm your subscription. Only after such confirmation you will receive our newsletter, which will be sent out from time to time. Your email address will only be used for this purpose.
You are entitled to withdraw your consent at any time without any reason by clicking at a respective “unsubscribe" link included in each newsletter.
We use MailChimp a service of Rocket Science Group LCC, 675 Ponce De Leon Ave NE Ste 5000 Atlanta, GA, USA to send our newsletter when you sign up for a newsletter subscription. You can review MailChimp's privacy policy at mailchimp.com/legal/privacy. Rocket Science Group LCC is certified under the EU-U.S. Privacy Framework and the Swiss-U.S. Privacy Framework.
The legal basis for the use of personal data with regard to send you newsletter(s) is Art. 6 (1) lit (a) GDPR as you have given us your consent.
On our website www.crytek.com we offer the possibility to create a Crytek user account. This account is used for several purposes and a prerequisite for using our webshop and for using our support:
When a user chooses to sign up and log into crytek.com we process following personal data:
In some cases, Crytek user account services running under the domain gface.com are used to manage the Crytek user account. This domain is in our possession. Data processing under this domain is considered internal.
Since the Crytek user account essentially serves to support services that are used within the framework of a contract, we consider the data processing for the user account to be necessary for the fulfilment of a contract or for the implementation of pre-contractual measures. Therefore, the legal basis for processing is GDPR Art. 6 para. 1 lit. b.
When using our webshop on Crytek.com we process following personal data:
Order information is gathered when you make or attempt to make a purchase through the Site.
How we use Order information
Crytek will not transmit your personal data to third parties unless it is necessary according to the law or in order to fulfill your contract. In case of a purchase we provide payment services to our users we use third party service providers and this might include the transmission of personal data
STRIPE https://stripe.com/en-de/privacy
PAYPAL https://www.paypal.com/en/webapps/mpp/ua/privacy-full
The Order information gathered from you is gathered as it is necessary to fulfill our contract(s) with you (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). The legal basis is the fulfilment of the contractual obligations (Art. 6 (1) lit. b GDPR).
If you order a product/service your email address may also be used in order to contact you in the case of future deals/sales, in the form of emails/newsletters, and is a legitimate interest under Art. 6 (1) lit. f GDPR. You are entitled to object against the usage of your data for advertisement purposes at any time by sending an email to shop@crytek.com.
Order information such as your billing address, shipping address and payment information may be used to screen our orders for the potential risk of fraud, as a legitimate interest under Art. 6 (1) lit. f GDPR.
CRYTEK does not collect/keep private payment information such as credit card details. These data are being requested in an inline frame from stripe domain, meaning Crytek has no access to this data.
We use components (videos) of the company YouTube, LLC 901 Cherry Ave, 94066 San Bruno, CA, USA (hereinafter: "YouTube"), a company of Google Inc, Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: "Google"), on our websites on the basis of consent pursuant to Art. 6 (1) lit. a DSGVO.
Before you can view a YouTube video on our site, you will be asked for your consent. By clicking on "PLAY VIDEO", you consent to the data processing and to the setting of cookies. After the consent, a connection to the YouTube servers will be established and in the process the content will be displayed on the website by notifying your browser. In addition, a cookie is stored on your computer.
We use the "enhanced privacy mode" option provided by YouTube. According to the information provided by YouTube, in "extended data protection mode" your data - in particular which of our Internet pages you have visited as well as device-specific information including the IP address - is only transmitted to the YouTube server in the USA when you watch the video. By calling up the video, you consent to this transmission.
If you are logged in to YouTube at the same time, this information will be assigned to your YouTube member account. You can prevent this by logging out of your member account before visiting our website.
When you continue to view this or other videos, you must consent to the processing of the data again in each case. You can delete the cookie generated via your browser setting under "Privacy and security".
Crytek GmbH has no influence on the type and scope of the data processed by Google, the type of processing and use or the transfer of this data to third parties. Nor does it have any effective control options in this respect.
Further information on data protection in connection with YouTube can be found in Google's privacy policy.
For the analysis of the traffic on our website we use Google Analytics.
When you visit our website for the first time, you will be asked to accept or reject cookies for web analysis. If you have given your consent, this website uses Google Analytics, a web analysis service of Google LLC. The responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").
Scope of processing
Google Analytics uses cookies that enable an analysis of your use of our website. The information collected by the cookies about your use of this website is usually transferred to a Google server in the USA and stored.
We use the function 'anonymizeIP' (so-called IP-Masking): Due to the activation of IP-anonymization on this website, your IP-address will be shortened by Google within member states of the European Union or in other signatory states of the Agreement on the European Economic Area. Only in exceptional cases the full IP address will be transferred to a Google server in the USA and shortened there. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google.
During your website visit the following data will be collected:
Purposes of processing
On behalf of the operator of this website, Google will use this information to evaluate your pseudonymous use of the website and to compile reports on website activity. The reports provided by Google Analytics serve to analyse the performance of our website and the success of our marketing campaigns.
Recipient
The data recipient is
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
as data processor. For this purpose we have concluded a contract with Google. Google LLC, headquartered in California, USA, and, if applicable, US authorities can access the data stored at Google. Google is certified under the EU-U.S. Privacy Framework and the Swiss-U.S. Privacy Framework.
A transfer of data to the USA cannot be excluded.
Duration of storage
The data sent by us and linked to cookies is automatically deleted after 14 months. Data is automatically deleted once a month as soon as the storage period is reached.
You can prevent the collection of data generated by the cookie and related to your use of the WebSite (including your IP address) to Google and the processing of this data by Google by
By setting your browser software accordingly you can also prevent the storage of cookies. If your browser is set to refuse all cookies, the functionality of this and other websites may be limited.
Legal basis and right of withdrawal
Your consent is the legal basis for this data processing, Art.6 para.1 S.1 lit. a GDPR. You can withdraw your consent at any time with effect for the future by changing your selection in the cookie settings Customize privacy preferences.
For more information about Google Analytics terms of use and Google's privacy policy, please visit
https://marketingplatform.google.com/about/analytics/terms/gb/ and
https://policies.google.com/?hl=en.
Support chat tool Intercom
We offer technical support for Hunt:Showdown. Users who play Hunt:Showdown on the basis of our terms of use can contact us with questions and concerns. We have integrated a chat tool on our website for this purpose. The provider of this chat tool is Intercom Inc. 55 2nd Street, 4th Floor, San Francisco, CA 94105, USA
When using Intercom, the data you enter in the chat console is transmitted, as well as your IP address and communication timestamp. All this data is transmitted in encrypted form using TLS/SSL encryption and is also stored on the servers using 256-bit encryption. As we operate internationally, the data is stored internationally. We have concluded a data processing agreement with Intercom Inc. with the standard contractual clauses for international data traffic provided by the European Commission. Intercom Inc. is also certified for international data traffic under the EU-US Privacy Shield. Details on Intercom's compliance with European data protection law can be found at https://www.intercom.com/help/en/articles/1385437-how-intercom-complies-with-gdpr.
The legal basis for data processing with Intercom in technical support is our user agreement for the respective games (GDPR Art. 6 para.1 S.1 lit. b).
On this website we have integrated a plugin from Intercom, which allows users to enter the chat. When the plugin is loaded, Device information (see above) is transmitted to the Intercom servers. This integration is based on our legitimate interest in providing users with a quick and easy way to get support. The legal basis is therefore GDPR Art. 6 para.1 S.1 lit. f).
Technical usage information
Additional hardware and software information helps us to recreate the technical issues reported by the user to provide you in depth technical support e.g. in the case of a crash or error and respond to inquiries. Examples of this are information such as traceroutes, IP addresses of your devices, performance characteristics of your devices, game information (like SteamID, GamerID, XBOX ID).
You provide us with this information voluntarily as part of the support process. The legal basis for the processing of this information is therefore your consent (GDPR Art. 6 para.1 S.1 lit. a)).
Users and other interested parties can contact us by email. Information you send us by email (e.g. name, email address etc.) is used to process the respective inquiry and to get in contact with you. The legal basis hereto is Art. 6 (1) lit. a GDPR since you consent to such processing by submitting you request/message.
We have already named the recipients of data processing in the description of the individual processing activities. Essentially, these are the internal offices at Crytek, but also service providers that we use. In addition to the recipients mentioned above, there are also the following recipients:
Our services are hosted by our hosting provider (LeaseWeb Deutschland GmbH, Kleyerstraße 75-87, 60326 Frankfurt am Main- https://www.leaseweb.com/legal).
Any service providers that come in contact with your personal data are required to comply with the same relevant data protection regulations. Upon request we may provide copies of relevant contract unless it is prohibited by contractual obligations and/or applicable law.
As listed in detail above in the description of the individual processing activities, data transfers are made to the following international organizations:
In principle, Crytek stores data in accordance with statutory retention periods, e.g. under commercial and tax law.
If you have given us your consent, we will process and store the data until you withdraw your consent or ask us to delete the data.
If no statutory retention periods are specified and the processing is not based on consent, we have defined retention periods that are based on the respective purpose of the data processing or have been recommended by supervisory authorities.
The following retention periods are defined:
Webserver Log Files – 6 months
Cookies – different retentions periods defined, please visit our Cookie Policy page
CloudFlare – no internal data storage
Web beacons, tags, and pixels – no internal data storage
Newsletter - When you subscribe to our Newsletters, we (actually Mailchimp) store your email address until you unsubscribe.
Crytek account - We will store your data as long as your Crytek user account exists. In addition, there might be minimum retention periods stipulated by applicable law which Crytek has to comply to.
Purchases in our shop - When you place an order through the Site, we will maintain your Order Information for our records as long as this data is necessary to fulfill the purpose for which it was collected and/or as long as we are obliged by law.
Web Analytics - 14 months (please see description above)
Behavioural Advertising
Visits to social media portals and websites can be used to collect information about you and add it to an advertising profile. As a result, you may be shown advertisements that
match your surfing behaviour. Even if we do not use advertisements on our website, we would like to inform you, how you can opt out of targeted advertising by using the links below and in your cookie preferences:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
At any time you have the right to:
Request access to your personal data processed by us within the scope of Art. 15 GDPR.
Request that your data be corrected if these are incorrect in terms of Art. 16 GDPR.
Request that your data be deleted if the legal grounds exist in terms of Art. 17 GDPR.
Request the restriction processing of your data, if the conditions are met in accordance with Art. 18 GDPR.
Request to port your personal data in a structured, commonly used and machine-readable format within the scope of Art. 20 GDPR.
Object to the further processing, if the processing is based on our legitimate interest in accordance with Art. 21 GDPR.
If the processing of your personal data is based on consent, you have the right to withdraw your consent at any time with effect for the future.
Lodge a complaint with a supervisory authority in a member state of the European Union. The supervisory authority responsible for us is:
The Hessian Commissioner for Data Protection and Freedom of Information
P.O. Box 3163
65021 Wiesbaden
Germany
To contact us about any of the foregoing rights, please send us an email to privacy@crytek.com.
In case of a confidential request, please email our Data Protection Officer directly: dpo@crytek.com.
If you object, restrict, or otherwise refuse the processing of your personal data mentioned above and/or ask us for a deletion, you might not be able to continue to use our services.
Please also note that in certain cases we must comply with defined retention period (see above).
HOW DO WE PROTECT YOUR DATA
All user data is stored on secure servers protected by firewalls and antivirus software.
We have implemented technical and organizational measures intended to protect the security and confidentiality of your Data against any accidental loss and any unauthorized access, use, modification or disclosure.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
MINORS
The Site is not intended for individuals under the age of 18.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at privacy@crytek.com